If you're an IT professional, then you need to know these ten essential Terminal commands to help you level up your efficiency!

Wondering what you can use the helpdesk agent for? It’s the route to quick ticket creation and chat help on the fly.

Here's how you can use the Auditor, patch search and deployment, timesheet, and technician performance reports for growth.

From visibility and control, to better security and cooperation, a single IT department just makes sense. Here’s how Atera sees it.

Scripts can help you automate tasks and save time. We have compiled a list of scripts to hopefully make you're work-life a little easier!

What is the difference between a service desk and a help desk, and does it matter for IT professionals and MSPs?

Looking to save time and delight customers by adding automation to your helpdesk activities? Here’s your guide to your first quick wins!

The best scripts are ones that our community has already created and used, so you can start using them right away!

Let’s look at some of our awesome automations, in no particular order of course – we wouldn’t play favorites...

Alerts are an essential part of customer monitoring. You’ll need to set up the notifications necessary to keep you aware of problems that arise...

PowerShell modules In the first post, you learned some basics about the PowerShell language. I hope that it tickled your fancy enough to have opened the PowerShell console on your PC, or launch the recently released PowerShell console built into Atera. Now that you’ve gotten an overview of PowerShell, let’s take a look at how […]

Microsoft introduced PowerShell with Windows 7. It is a powerful toolset for operating system instructions.