Comprehensive IT management for enterprise teams—priced per technician for predictable, scalable costs. Boost security, minimize downtime, and support employees anywhere.
Proactive IT. Stronger security. Simpler compliance
Local government IT teams face constant pressure to deliver while managing aging systems, strict regulations, and growing digital complexity. Atera offers an intuitive, single-pane-of-glass solution, with the added power of AI agents.
Benefits for state and local governments
Centralized endpoint and asset management
Ensure full visibility into device ownership, maintenance, and status, as well as warranty expiration, for easy audits and accounting. Generate custom reports, extract deep insights and data for team tracking and management, and support detailed logging for audits and traceability.
Maximized uptime with AI and automation
Leverage automation for large-scale deployment and pre-emptive maintenance. Harness Atera’s AI Copilot for real-time diagnostics and suggested solutions and actions, and Robin for autonomous Tier-1 fixes, accelerating issue resolution and freeing your team to focus on infrastructure tasks.
All-in-one IT management with unlimited endpoints
Consolidate RMM and remote access, helpdesk & ticketing, and patch management into one centralized, intuitive platform. Equip local government IT teams with the tools they need to efficiently monitor and support services and public servants while maintaining regulatory readiness and uptime.
Secure and compliant
Leverage secure remote access, real-time alerts, and advanced security tools to protect sensitive data and meet regulatory requirements. Maintain compliance with automated patch management, encrypted audit-ready logs, and multiple authentication methods to ensure only authorized access. Customize with best-in-class third-party integrations.
Security-first, AI-responsible
Our platform is built with best-in-class security, data protection, and compliance standards, and our AI features are developed with transparency and governance at every step.
Atera in numbers
13K+
Customers
120
Countries
6M
Devices under management
1M
Tickets handled per month
Why state and local governments trust Atera for IT management
“With Atera, we can resolve most issues within minutes. Between thresholds and auto-healing, patch and software management, Ticket Automation Rules are the unsung heroes of Atera. It helps with ticket routing and notifications..”