IG Technologies and Atera announce strategic partnership 

Atera – the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale – and IG Technologies announce a strategic partnership, enabling IT professionals in LATAM to achieve unprecedented levels of efficiency, speed, and quality of work, with the power of Agentic AI.

This collaboration is a significant milestone for both organizations, combining IG Technologies’s expertise in delivering tailored IT solutions with Atera’s AI-powered platform, designed to maximize efficiency and ensure satisfaction on both sides of the ticket.

IG Technologies partnered with Atera to combine their expertise in cybersecurity with Atera’s advanced IT management solutions, creating a powerful synergy that addresses critical pain points in the market. Together, we are bringing a comprehensive, all-in-one solution that enhances security and efficiency for managed service providers (MSPs) and IT departments.

Atera’s cutting-edge platform integrates remote monitoring and management (RMM), professional services automation (PSA), and remote access tools into a single, seamless solution. By partnering with Atera, IG Technologies can offer a unified platform that not only strengthens cybersecurity measures but also streamlines IT operations, making it easier for businesses to manage their technology infrastructure.

This partnership delivers unparalleled value by providing an integrated solution that addresses both cybersecurity and IT management challenges. Our combined offering simplifies the management of IT systems while ensuring robust protection against cyber threats. This holistic approach allows businesses to focus on growth and innovation, knowing that their technology infrastructure is secure and well-managed.

The partnership between IG Technologies and Atera is designed to solve several key pain points, including:

• Complexity: Managing multiple tools for cybersecurity and IT management can be overwhelming. Our integrated solution reduces this complexity by providing a single platform for all IT needs.
• Security gaps: Many businesses struggle to maintain consistent security across their IT environments. Our combined expertise ensures that security measures are comprehensive and consistent.
• Operational efficiency: The integration of Atera’s IT management tools with IG Technologies’ cybersecurity solutions streamline operations, reducing downtime and improving productivity.

This partnership is particularly beneficial for MSPs, IT departments, and small to medium-sized businesses (SMBs) that require robust cybersecurity and efficient IT management. These customers often face limited resources and need solutions that are both powerful and easy to manage. Our joint offering provides them with the tools they need to protect and optimize their IT environments without overwhelming their teams.

Through this partnership, we are introducing innovative technology models that combine real-time monitoring, automated threat detection, and proactive IT management. These models leverage AI and machine learning to identify potential issues before they escalate, ensuring that businesses remain secure and operationally efficient.

Iris Garcia, CEO of IG Technologies said “Together with Atera, we are bringing a new level of security and efficiency to the market, empowering businesses to manage their IT infrastructure with confidence and ease. This partnership not only addresses current challenges but also prepares our customers for the future, with scalable solutions that grow with their needs.”

Omer Fuchs, VP Partnerships & Alliances at Atera said  “Atera is excited to welcome IG Technologies into our family of distribution partners in LATAM. We’re confident that our partnership with IG TECHNOLOGIES will result in growth and significantly benefit our clients in the region.”

About Atera:

Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Agentic AI solution. 

Designed for unprecedented efficiency, Atera serves over 12,000 customers across 120 countries. Our first-of-kind AI Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity.

In 2021, Atera raised $102 million from investors, including General Atlantic and K1 Investment Management. 

To learn more, visit atera.com.

About IG Technologies:

With 12+ years of experience, a suite of over 14 cybersecurity solutions and services, and a network of 40+ resellers across the USA and LATAM, IG Technologies specializes in top-tier cybersecurity. As exclusive distributors for LATAM, we address the evolving challenges of technology and data security, offering cutting-edge solutions that enhance security measures and drive business profitability.To learn more, visit IG.Technology.