Using remote support software with Atera's RMM software offers you another way to monitor, diagnose and solve customer issues. It will step up your game and make both you and clients happy...

In order to fully understand what is going on with a client computer, every IT pro must have at his/her disposal PC Performance Monitoring Software, also known as PC Hardware Monitoring Software…

Atera provides you with the ability to deliver Remote IT Support to your clients without even needing to actively take over their remote PCs. Read more about this feature...

Managed IT services means that you, as an MSP can deliver a list of well-defined services on an ongoing basis, with well-defined "response and resolution times" for a fixed rate or a flat fee to your clients which typically will be small and medium businesses...

The role of an MSP has evolved significantly over the last few years. Instead of spending time executing every task manually, you can now harness IT automation tools to create a set of rules that automatically perform repeated processes on a scheduled basis, freeing you to focus on higher-value work.

Augments IT Automation and MSP Efficiency with Enhanced Monitoring and Auto correct Capabilities, this release contains a huge suite of upgraded processes and features. So, let’s look at the line-up this month...

Atera, developer of the cloud-based IT automation platform that combines RMM, PSA, and remote access into one powerful solution, today announced new platform enhancements, capabilities, and security features for Managed Service Providers (MSPs)…

We recently completed our integration of Webroot Security into the Atera platform bringing you a whole host of new RMM, PSA and Endpoint security features, so we decided to run a Webinar session to give you an overview of all the great new features…

Being an MSP means juggling lots of things. Occasional late paying client and hiring the right people is a major issue to deal with. we’ve collected some wisdom over the years and share it with you here…

We are proud to announce a new release for Atera for September 2016. This version release is a huge push forward, with integration for some very popular third-party products leading the charge…

Choosing the right partners to enable the transition from a break-fix model to an MSP is important. It is equally important to leverage the right SaaS provider to help manage the business once the transition is in motion...

Steven Barnett and his partner met at university, then pursued similar careers in IT, accumulating 18 years of experience between them. They started their own MSP about a year ago in Auckland, New Zealand…