Top 9 Level alternatives your IT team can use in 2026

Level.io is a well-known newcomer in the RMM software space. While its users enjoy the easy-to-use interface and automation, many dislike Level.io’s lack of advanced IT management features, no PSA, and the per-endpoint pricing.

Plus, there are alternatives with Agentic AI capabilities on the market, which is something Level.io doesn’t offer.

If you’re up for a comparison of the best Level.io alternatives, you’re in the right place. Below, we’ve reviewed the nine best ones, along with their features and pricing plans.

The 9 best Level.io alternatives are:

1. Atera
2. Syncro
3. Datto
4. Pulseway
5. ManageEngine
6. N-able
7. Action1
8. SuperOps
9. Kaseya

The 9 best Level.io alternatives for 2026

Let’s now review the best Level.io alternatives.

1. Atera

Atera vs. Level.io: Key differences

1. Key features: Level.io combines many IT management features into one platform, but lacks advanced automation, a ticketing system, and Agentic AI. Atera’s all-in-one platform includes RMM, ticketing, remote access, patch management for all OS and third-party apps, and reporting, all powered by our AI agents.

To help with managing IT assets, Atera’s platform also includes Atera’s Network discovery tool.

2. Agentic AI: Atera is the only Level.io alternative with a true Agentic AI technology. Atera’s AI agents, Robin and AI Copilot, handle manual and repetitive tasks fully autonomously, instantly eliminating up to 40% of your IT workload.

Atera’s Robin takes care of 80% of your first-tier support by interacting with end-users and resolving issues just like a technician would. Atera’s AI Copilot is technicians’ go-to IT companion for running health checks, executing actions, and troubleshooting device issues.

G2 selected Atera as the #1 best AIOps tool for 2025, which is a testament to the impact our AI agents are already having on organizations.

3. Pricing: Unlike Level.io, Atera’s pricing is per-technician, which lets you manage unlimited devices, making scaling more predictable and cost-effective. Our pricing is fully transparent and starts from $149/month for IT departments.

4. User interface: Both Atera and Level.io have been praised for their intuitive user interfaces. From the ground up, Atera’s interfaces are designed to be easy to use, and we have one of the highest ease-of-use ratings on G2. 

If you still need help navigating, you can always contact Atera’s 24/7 support.

Pricing and value for money

At Atera, we’re big advocates of transparent pricing. While enterprises can request a custom quotation, the pricing for IT departments ranges from $149 to $219/month, and for MSPs, from $129 to $209/month.

Atera pricing plans for IT departments:

• Professional: $149 per month, per technician
• Expert: $189 per month, per technician
• Master: $219 per month, per technician
• Enterprise: Custom quotation; contact sales to get pricing

Atera pricing plans for MSPs:

• Pro: $129 per month, per technician
• Growth: $179 per month, per technician
• Power: $209 per month, per technician
• Superpower (Enterprise): Custom quotation; contact sales to get pricing

4. Customer reviews and ratings

Atera’s G2 Rating: 4.6 out of 5 stars (900+ reviews)

What Atera users are saying on G2:

• “We have managed to reduce our ‘Level 1’ support tickets by nearly 50% because the platform resolves many of these issues before they escalate,” a G2 user says.

• “IT autopilot and AI Copilot are standout features that I value. These tools help in addressing common technical cases, such as password resets and account unlocks,” a G2 user says.

Atera’s Capterra Rating: 4.6 out of 5 stars (440+ reviews)

What Atera users are saying on Capterra:

• “Excellent scripting capabilities with their AI assistant. Great community script library. Excellent remote desktop functionality,” a Capterra user says.

• “The remote access feature in Atera helps us to offer simultaneous support to clients regardless of their geographical location. This has improved our flexibility and customer engagement,” a Capterra user says.

2. Syncro

Syncro is an IT management software for MSPs that combines RMM, PSA, and Microsoft 365 Management. With its RMM, you can access endpoints remotely, monitor them and receive alerts, and automate patching.

While AI is available, it mainly works within the ticketing system. Atera’s AI not only works within Atera’s ticketing system, but it’s woven into all parts of our platform.

G2 Rating: 4.5 out of 5.0 (300+ reviews)

Capterra Rating: 4.6 out of 5.0 (75+ reviews)

Syncro Pricing:

• Core Plan: $139 per month, per user
• Team Plan: $189 per month, per user

3. Datto RMM

Datto RMM is another Level.io alternative with strong RMM capabilities. It’s RMM includes a scripting engine, remote access, asset discovery, and patching for Windows and macOS devices.

Like most RMM pricing plans, Datto’s pricing is per-endpoint. Unlike Atera, no true Agentic AI capabilities are available on Datto’s platform.

G2 Rating: 4.5 out of 5 stars (650+ reviews)

Capterra Rating: 4.2 out of 5 stars (30+ reviews)

Datto Pricing:

• To get the pricing, you need to request a trial from Datto’s website.

4. Pulseway

Pulseway lets you manage and troubleshoot your organization’s Windows, macOS, and Linux workstations, servers, and mobile devices. 

Pulseway is especially known for its mobile app, which is capable of the same things as its cloud app. Most Pulseway alternatives, like Atera, also offer mobile apps for managing IT environments.

G2 Rating: 4.6 out of 5.0 (110+ reviews)

Capterra Rating: 4.7 out of 5.0 (305+ reviews)

Pulseway Pricing:

• Pulseway has a pricing calculator on its website that you can use to calculate how much the pricing is for your situation

5. ManageEngine Endpoint Central

ManageEngine Endpoint Central is an endpoint management platform used by IT departments. It helps to detect and remediate vulnerabilities on devices, manage software and hardware assets, and deploy patches.

Simple automation is also available, but there are no true AI features for enterprise IT. Atera not only offers automation but also two autonomous IT agents that help remove 40% of your IT workload.

G2 Rating: 4.4 out of 5.0 (880+ reviews)

Capterra Rating: 4.6 out of 5.0 (970+ reviews)

ManageEngine Endpoint Central Pricing:

• Professional: Starts at $104 for 50 endpoints
• Enterprise: Starts at $124 for 50 endpoints
• UEM: Starts at $139 for 50 endpoints
• Security: Starts at $205 for 50 endpoints

6. N-able N-central

One of N-able’s products, N-central, is an endpoint management platform that lets you automatically discover and manage Windows, Mac, Linux, and other network devices. Unlike Level.io, it offers third-party patching.

For features like ticketing, N-central needs to be integrated with other N-able products. Atera’s all-in-one platform not only includes ticketing but also other key IT management features.

G2 Rating: 4.3 out of 5.0 stars (450+ reviews)

Capterra Rating: 3.9 out of 5.0 stars (50+ reviews)

N-central Pricing:

• N-central pricing is based on a custom quotation. Fill in a form on their website to get the pricing.

7. Action1

Action1 is a well-known patch management tool for Windows, macOS, and Linux devices, as well as third-party apps. With it, you can quickly identify missing patches, identify vulnerabilities, and deploy updates.

Since Action1 mainly focuses on patching, it lacks features like strong RMM and asset management. Atera combines patch management with asset management, ticketing, Atera’s RMM, and other key features.

G2 Rating: 4.9 out of 5.0 (500+ reviews)

Capterra Rating: 4.9 out of 5.0 (200+ reviews)

Action1 Pricing:

• Custom quotation: To get pricing from Action1, you need to request a quote from their website.

8. SuperOps

SuperOps is another RMM platform favored by many small IT teams and MSPs. It aims to combine all key IT management features into one platform, such as RMM, PSA, patch management, and automation.

As Level.io, SuperOps’ pricing is per-endpoint, which can add up if you manage dozens of endpoints. Per-technician pricing (like Atera’s) can turn out to be more cost-effective.

G2 Rating: 4.6 out of 5.0 stars (125+ reviews)

Capterra Rating: 4.5 out of 5.0 stars (30+ reviews)

SuperOps Pricing:

• MSPs: Starting at $129 per user, per month for the unified PSA and RMM package
• IT teams: Starting at $150 per month for 100 devices

9. Kaseya VSA

Kaseya VSA is an RMM software that combines RMM, PSA, backup, documentation, and PSA into one. For more capabilities, it can be integrated with other Kaseya products, like IT Glue and Kaseya BMS.

Kaseya has implemented an AI assistant for its platform, but it’s mainly capable of responding to user queries. Atera’s AI agents not only assist but are capable of taking actions on behalf of technicians.

G2 Rating: 4.0 out of 5.0 (300+ reviews)

Capterra Rating: 4.1 out of 5.0 (200+ reviews)

Kaseya VSA Pricing:

• Kaseya doesn’t make its pricing plans public. To get it, contact their sales team.

What is Level.io?

Level.io is an RMM software that combines features like real-time monitoring and alerting, remote control, scripting, patch management, and automation into one platform.

What are the limitations of Level.io?

Based on user reviews on Reddit and G2, the main limitations of Level.io are the lack of PSA, per-endpoint pricing, and no AI features. Let’s look at these limitations shortly.

1. Lack of key IT management features

Level.io is one of the most recently founded IT management tools and still lacks standard features, such as 3rd party software patching and advanced RMM customization.

These are the features one Reddit user mentioned missing from Level.io:

There’s also a lack of AI features, which Level.io competitors like Atera have already implemented.

2. No built-in ticketing and PSA features

For ticketing and PSA, Level.io needs to be integrated with third-party tools, which increases the monthly cost.

This is what one user mentioned about it:

Level.io has recently added PSA integrations, but there are still no built-in features for IT teams that need ticketing or PSA.

3. Per-endpoint pricing

Level.io’s pricing is per-endpoint, which means you pay for the number of devices you manage. Many customers find this unsuitable, especially given the level of features you get.

One Reddit user said, “Looks promising, but the price per endpoint is too high for a product missing a lot of features others offer.”

Another user simply wished the pricing weren’t per-endpoint:

Alternatives with per-technician pricing are available, which we’ll go through later in this article.

What are the strengths of Level.io?

Let’s also look at the pros of Level.io that users have shared.

1. Easy-to-use RMM tool

One user mentioned Level.io is easy to use and said, “It’s easy to navigate, fast to connect to an endpoint, and has performed very well for us.”

While users appreciated this, intuitive user interfaces are standard in today’s best RMM software.

2. Automation available

While there’s a lack of AI for automation, Level.io offers simple automation for ticketing, device management, and patching.

One Reddit user said, “The automation is very easy to understand, and we’ve built our own scripts to add into their automation engine.”

The pros and cons of Level.io: An overview

Let’s now conclude the strengths and limitations of Level.io into pros and cons.

The pros of Level.io are:

• Intuitive user interface and deployment
• Simple RMM automation is available

The cons of Level.io are:

• There’s a lack of key IT management features
• No built-in PSA or ticketing is available
• The pricing is per-endpoint