7 Best Devolutions alternatives for IT support in 2026

Devolutions consists of IT security and management products, including remote access, password management, credential and access management, and more.

While suitable as an IT security suite and remote access software, users report a steep learning curve and occasional performance issues. Plus, no Agentic AI innovations have been made.

If you’ve faced one of these pain points and are looking for a Devolutions alternative, you’re in the right place. Read on to learn more about the best Devolutions alternatives, with each one’s features, pricing, and user reviews listed.

The 7 best Devolutions alternatives for 2026

1. Atera
2. Splashtop
3. AnyDesk
4. TeamViewer
5. ConnectWise
6. ManageEngine
7. JumpCloud

Let’s now review the best Devolutions alternatives.

1. Atera

Atera vs. Devolutions: Key differences

1. Key features: While Devolutions focuses on providing a suite of products for IT security and management, Atera is an all-in-one, Agentic AI platform for IT management.

Atera combines all key IT management features into one platform:

• Real-time monitoring and alerting (Atera’s RMM)
• Atera’s Robin for handling 80% of first-tier support
• Atera’s AI Copilot for generating remote session summaries, handling tickets, running health checks, and more
• Remote access for Windows, macOS, and Linux devices (Atera’s remote access)
• Patch management to keep devices up-to-date
• Asset management and automated discovery
• Reporting and analytics

With Atera’s all-in-one approach and Agentic AI, IT teams can manage their entire IT environment from a single platform, all while transitioning from automated to autonomous IT.

2. Agentic AI: Of Atera and Devolutions, only Atera has implemented an Agentic AI technology into its platform, capable of eliminating 40% of your IT workload instantly.

Atera’s Robin is there to autonomously resolve tier-1 tickets (e.g., installing software, resetting passwords, and resolving technical issues), while AI Copilot is technicians’ go-to companion for running health checks, executing scripts, and guiding next-best actions while you’re connected.

Agentic AI is the key factor making Atera superior to other Devolutions alternatives. 

We’re considered leaders in the AIOps industry, with G2 and SourceForge selecting Atera as the best AIOps tool.

3: Pricing: Atera is one of the few RMM software that offer pay-per-technician pricing, allowing users to manage an unlimited number of devices and remotely access them.

Pricing and value for money

Atera pricing plans for IT departments:

• Professional: $149 per month, per technician
• Expert: $189 per month, per technician
• Master: $219 per month, per technician
• Enterprise: Custom quotation; contact sales to get pricing

Atera pricing plans for MSPs:

• Pro: $129 per month, per technician
• Growth: $179 per month, per technician
• Power: $209 per month, per technician
• Superpower (Enterprise): Custom quotation; contact sales to get pricing

4. Customer reviews and ratings

Atera’s G2 Rating: 4.6 out of 5 stars (920+ reviews)

What Atera users are saying on G2:

• “I like most about Atera is how easy it is to use and set up compared to other RMM and PSA tools. The dashboard is easy to work with, I can monitor all devices, run scripts, and manage tickets,” a G2 user says.

• “We have managed to reduce our ‘Level 1’ support tickets by nearly 50% because the platform resolves many of these issues before they escalate,” a G2 user says.

Atera’s Capterra Rating: 4.6 out of 5 stars (440+ reviews)

What Atera users are saying on Capterra:

• “Super powerful, has built-in ticketing, remote management, and patch management. Also has AI Copilot for generating automated scripts,” a Capterra user says.

• “It’s a must-have for RMM, and Atera Copilot AI function is amazing! It can help you to solve an issue and also help create a knowledge base for the issue to reference,” a Capterra user says.

2. Splashtop

Splashtop is suitable for IT teams looking to access and manage devices remotely. It offers standard security features, including 2FA and end-to-end encryption, and can be integrated with Atera for autonomous endpoint management.

For Atera users, you get access to Splashtop at no extra cost with any of our plans. This way, you can not only remotely access devices, but also manage your entire IT environment from Atera’s all-in-one platform.

G2 rating: 4.8 out of 5.0 stars (650+ reviews)

Capterra rating: 4.7 out of 5.0 stars (710+ reviews)

Splashtop pricing:

• Business Access Solo: From $5 per month, for individual users
• Business Access Pro: From $8.25 per month, per user, for multi-monitor support
• Business Access Performance: $13 per month, per user, for advanced remote access
• Enterprise: Custom pricing. To get the pricing, contact the Splashtop sales team on their website

3. AnyDesk

AnyDesk is a remote desktop application used by companies for remote troubleshooting. It’s suitable for all operating systems and helps you run updates, installs, and configurations remotely.

Like with Splashtop, AnyDesk is available to Atera users with the Expert plan and above at no cost. With this combination, you can take advantage of the remote access alongside Atera’s RMM, patch management, ticketing, and Agentic AI.

G2 rating: 4.5 out of 5.0 stars (1,030+ reviews)

Capterra rating: 4.6 out of 5.0 stars (1,760+ reviews)

AnyDesk pricing:

• Solo: $22.90 per month for single-person companies
• Standard: $35.90 per month with a license for 20 users
• Advanced: $79.90 per month with a license for 100 users

4. TeamViewer

TeamViewer lets you control computers and other network devices. You can perform troubleshooting actions, share files, and share screens with colleagues. It works with Windows, macOS, Linux, and Android devices.

TeamViewer needs to be integrated with third-party tools for features like RMM, patch management, and scripting. This arguably increases the cost, instead of investing in one all-in-one platform with one subscription, such as Atera.

G2 Rating: 4.3 out of 5.0 stars (3,600+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (11,000+ reviews)

TeamViewer Pricing:

• The pricing for teams starts from $96.90/month, which gets you access to TeamViewer’s remote access feature.

5. ConnectWise ScreenConnect

One of ConnectWise’s products, ScreenConnect, is a remote access software that allows users to remotely view and control computers, mobile devices, and servers. 

The pricing is per-technician, but for most other ConnectWise products, there is per-endpoint pricing. As an alternative to ConnectWise, Atera offers per-technician pricing for all features, making it a more cost-effective choice for organizations looking to scale while keeping costs down.

G2 rating: 4.7 out of 5.0 stars (470+ reviews)

Capterra rating: 4.7 out of 5.0 stars (1,920+ reviews)

ConnectWise ScreenConnect Pricing:

• Report Support One: $36 per month per agent with 1 connection
• Remote Support Standard: $56 per month per agent with 3 connections
• Remote Support Premium: $66 per month per agent with 10 connections
• Remote Unattended Access: Based on a custom quotation

6. ManageEngine Remote Access Plus

As the name says, ManageEngine Remote Access Plus is a remote access tool for troubleshooting issues on Windows, Mac, Linux, and Android devices. You can transfer files, perform actions, access command prompts, and more.

ManageEngine hasn’t yet implemented AI features in its remote access tool. One of Atera’s superior advantages is its remote session summaries, which AI Copilot provides after each remote session.

G2 rating: 4.5 out of 5.0 stars (30+ reviews)

Capterra rating: 4.7 out of 5.0 stars (50+ reviews)

ManageEngine Remote Access Plus Pricing:

• The pricing starts at $10 per month for 25 computers

7. JumpCloud

JumpCloud combines device, identity,  and access management into one solution. With it, you can troubleshoot Windows, macOS, and Linux devices, manage identities, and keep devices updated with the latest patches.

JumpCloud has implemented AI capabilities, but no true Agentic AI technology is yet available. This is Atera’s main advantage over JumpCloud: our AI agents are capable of autonomously handling manual and repetitive tasks, enabling autonomous IT.

G2 Rating: 4.5 out of 5.0 (3,000+ reviews)

Capterra Rating: 4.6 out of 5.0 (200+ reviews)

Jumpcloud Pricing:

• Jumpcloud’s device management pricing plans start from $9/month per device

The best Devolutions alternative with Agentic AI technology

What makes Atera the best overall Devolutions alternative is its Agentic AI technology, capable of handling manual and repetitive tasks fully autonomously.

Robin is built to take up to 80% of your first-tier support off your plate. And when remote troubleshooting is needed, AI Copilot is there to assist by:

• Generating the right scripts to fix issues from a simple prompt
• Guiding the technician’s actions in real-time
• Filtering out the devices needing assistance
• Taking troubleshooting steps even before issues occur
• Creating remote summaries, with key action points

At Atera, we’re simply not building another AI chatbot; we’re transforming how IT operations are managed. 

If you want to be part of this transformation with the leading Devolutions alternative, you can sign up for Atera’s 30-day free trial today, no credit card required!

Why look for a Devolutions alternative?

Let’s continue by looking at the reasons why users search for Devolutions alternatives in the first place.

1. Steep learning curve

Many Devolutions users say the platform has a steep learning curve if you want to take advantage of its features.

This is what one G2 user said:

Another G2 user said, “The learning curve for advanced features, such as custom scripting, could be smoother with additional tutorials.”

As the two above reviewers said, there’s a lack of tutorials for the platform’s features, which prolongs the learning process.

2. Occasional performance issues

In the most recent reviews of Devolutions, users have reported performance issues.

G2 users like Gregory B. and Zimmerman Y say, “It can be slow loading at times,” and “the tool sometimes crashes.”

One Gartner user said, “Sometimes it can be a bit slow.” 

Another Gartner user simply said, “The startup could be a bit faster.”

What are Devolutions’ strengths?

1. Cross-platform remote control

One of Devolution’s key features is remote access (Devolutions RDM), which works across Windows, macOS, Linux, iOS, and Android. One G2 user appreciated this and said, “We can access and manage all kinds of remote connections.”

2. Free edition available

For one-person businesses, Devolutions offers a free version for most of its products. For example, with the RDM Free, you can remotely access devices on all OS.

Devolutions pros and cons: Takeaways

The pros:

• Remote control for Mac, Windows, Android, and iOS
• Free version for one-person businesses

The cons:

• Long learning curve for the more advanced features
• Users report occasional performance issues
• Lack of Agentic AI innovations