Make Autonomous IT a reality with AI agents that plan, decide, and act on your behalf.
Learn more"We are pleased to partner with Atera to further empower IT professionals in their daily operations"
An autonomous IT service agent that handles the mundane tasks, so you can focus on the strategic work.
Learn more"Atera's AI-powered IT Platform isn’t just a product, it is a game changer for IT management worldwide."
Exceed your team’s capabilities without increasing headcount, with a purpose-built IT companion.
Learn more"Atera's AI-powered IT Platform isn’t just a product, it is a game changer for IT management worldwide."
"We are pleased to partner with Atera to further empower IT professionals in their daily operations"
Want to know how much you could save with Atera's Robin? Try our savings calculator and see your potential savings in seconds.
Learn more"Atera's AI-powered IT Platform isn’t just a product, it is a game changer for IT management worldwide."
Comprehensive IT management for enterprise teams—priced per technician for predictable, scalable costs. Boost security, minimize downtime, and support employees anywhere.
See pricingAn all-in-one platform built for MSPs—with transparent, per-technician pricing. Streamline operations, boost profits, and scale effortlessly.
See pricing
Run your IT with AI agents help resolve issues faster, reduce downtime and bottlenecks, and support users 24/7, ushering in a new era of Autonomous IT.
Understand what makes
Autonomous IT possible
Resolve IT issues around the clock, reduce time to resolution, and provide instant responses and continuous support without requiring additional staffing or resources.
Let AI agents reduce your IT workload by up to 40%, freeing your team to focus on high-value, strategic work instead of repetitive issues.
Handle real-world IT issues with AI agents that understand, reason, and learn, making decisions based on context, history, and patterns just like a technician would.
Give your team the purpose-built IT companion they need to exceed their own capabilities.
Explore CopilotRobin is the face of the digital workforce—an AI agent built for IT teams facing rising ticket volumes, staff shortages, and growing demands for instant resolution. Designed to handle IT requests and manage routine tasks autonomously, it keeps employees productive and operations running by enabling seamless, independent issue resolution.
Autonomous IT agents handle routine tasks instantly—cutting resolution time to minutes by triaging tickets, supporting technicians with insights and actions, and delivering real-time solutions across devices and channels.
Agentic AI gives your techs a digital counterpart that works around the clock—solving issues, assisting users, and escalating only when needed. The result? Less burnout, happier teams, faster service, and minimal bottlenecks across the organization.
From password resets to software installs and device troubleshooting, autonomous agents free up your IT team to focus on strategy, upskilling, and innovation. Minimal training and no ramp-up, just unlimited support that evolves with your business.
This isn’t automation—it’s transformation. Agentic AI redefines how IT operates, shifting organizations from reactive maintenance to preemptive problem resolution with IT systems that can reason, plan, take actions, and improve over time to keep your organization ahead.
Of your IT team’s
workload eliminated
To first response
Weekly time saved per tech (avg.)
“The AI copilot is like having another team member. Tickets have been reduced by 25-35% and its assisting us with knowledge base generation.”
Zack Barr
Service Desk Analyst
“The role of IT is very important in our college, especially with so much of our instruction now happening online—we we don’t have the luxury of downtime. Atera has been an invaluable tool, allowing us to monitor all campus devices and ensure our systems stay up and running 24/7.”
David Johnston
Director of Information Technology
“Atera is instrumental in allowing Trapp technology to deliver world-class IT solutions to over 2500 clients and 140,000 endpoints… Partnering with Atera is gonna allow us to more efficiently grow into the future.”
Shawn Davidson
President
Agentic AI refers to artificial intelligence systems that can act independently to complete tasks in the real world, not just respond with information like GenAI. These AI agents are designed with reasoning abilities, can plan actions, remember past interactions, interface with applications, learn over time, and most importantly, operate fully autonomously unless instructed otherwise.
Autonomous IT is the application of Agentic AI within the IT domain, where intelligent agents proactively detect, diagnose, and resolve IT issues without requiring human input but with a capability for intelligent escalation to human technicians when required.
Your potential savings on Robin depend on a few key factors. To better understand roughly how much you can save, input your team’s info into our Robin Savings Calculator.
Your usage has no impact on the public model. Your inputs, outputs, embeddings, and knowledge base (KB) content are inaccessible to other customers, and they are not used to train Atera or Azure OpenAI’s AI algorithms or any Microsoft or third-party products.
Our AI agents are already built into the Atera platform! No further action on your part is needed beyond opening an Atera account and purchasing the AI Copilot or Robin.
Ease of use is a core tenet of Atera’s design. Like all our features, our AI agents are intuitive and simple to use. However, we make available multiple resources, such as our Knowledge Base and live and on-demand webinars.
Unique contextual information and KB article data will be accessible exclusively to the people included in the account, with potential data filtering within the account based on customer/site distinctions.
