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No matter your business size, choosing the right IT management software can significantly impact your team’s efficiency and, ultimately, boost the bottom line.

An IT management software that teams have relied on for years is ManageEngine.

However, it’s not the only option available, and a few alternatives offer even more robust features at a better price point. Plus, new technologies, like Agentic AI, are taking place, giving organizations a serious advantage.

In this article, we’ll discuss the 11 best ManageEngine alternatives for IT teams and MSPs in 2026 based on our research and findings.

The best ManageEngine alternatives are:

  1. Atera
  2. Addigy
  3. Syxsense
  4. N-sight
  5. Pulseway
  6. Domotz
  7. Action1
  8. Kaseya
  9. NinjaOne
  10. Ivanti
  11. LogMeIn

The 11 best ManageEngine alternatives for IT teams in 2026

1. Atera

A screenshot of Atera's homepage
A screenshot of Atera’s homepage

Atera Vs. ManageEngine: Key differences

1. Key features: Atera and ManageEngine are both IT management tools designed for enterprises, but they take a different approach. Atera is an all-in-one IT management tool that integrates all key IT functions into one, such as RMM software, patch management, help desk, remote access, and Agentic AI. This means that IT teams can manage all of their IT operations from one unified platform. 

Conversely, ManageEngine divides its features into multiple products, such as Endpoint Central, OpManager, and Service Desk. 

2. AI advancements: Atera is changing the IT landscape with Agentic AI. Instead of relying on obsolete technology, Atera enables enterprises to run their IT operations autonomously through its AI agents. The benefits are evident right away; 40% of your IT workload will be eliminated, meaning technicians will have more time to focus on strategic tasks.

Atera’s Robin is the first line of support for end-users, empowering them to self-solve IT issues. If an issue is too complex, Atera’s AI Copilot is there to assist technicians in resolving technical issues, responding to tickets, and more.

As of July 2025, ManageEngine has made some AI advancements, mostly in the ServiceDesk Plus. However, unlike with Atera, AI isn’t baked into ManageEngine’s entire platform.

3. Built for: While ManageEngine is designed for enterprises, Atera is built for enterprises as well as SMBs, with dedicated product offerings for each. One area where this is reflected is in Atera’s pricing, as unlike ManageEngine, we don’t charge based on endpoints. Atera’s pricing is per technician, so you can grow your business or sites without growing your bottom line.

4. Integrations: ManageEngine integrates well with its own suite of products but lacks many third-party integrations, which are vital for enterprises in particular. Atera offers 25+ fully-managed third-party integrations in categories like cybersecurity, network monitoring, MDM, backup, documentation, and more.

5. Rating comparison: Atera and ManageEngine are leading IT management platforms, providing essential tools such as remote monitoring, automation, and ticketing to enhance IT operations. The comparison of Atera and ManageEngine below will help you in choosing the right solution for your IT management requirements:

G2 comparsion screenshot of user satisfaction ratings of Atera vs. ManageEngine Endpoint Central.

For a full comparison of Atera and ManageEngine’s features, user experiences, and overall effectiveness, you can visit the full report here

1. Customer support and community

No matter what your IT management solution is, there will likely be situations when you’ll need help from a support team. Atera offers 24/7 live chat and email support, so you can get help at any time of the day.

In addition, Atera has a robust IT community where customers share scripts, troubleshoot issues, and discuss common questions. We also offer a variety of self-help resources, including tutorials and a knowledge base.

Screenshot of Ateras Help Center.

ManageEngine has an active IT community as well, but Atera stands out for its 24/7 customer support from live agents. A common customer complaint on ManageEngine was the level of customer service the company provided.

We’ve further expanded our support and education offerings with our one-of-a-kind IT game called Apollo IT. In this game, you will be transported to an intergalactic setting, where you can interact with our AI bot to problem-solve and troubleshoot common IT challenges. Apollo IT is a great tool for new IT hires to learn and practice new skills, as well as seasoned pros looking to keep their minds sharp.

2. Third-party integrations

Atera’s integrations and add-ons are divided into different categories, such as security, remote access, and network monitoring, making it a comprehensive MSP software and IT management solution for IT departments.

Screenshot of Ateras App Center Integrations.

If you already have an existing system for managing your software, integrating Atera into it is easy with our available integrations. 

Some of our current integrations include:

  • Remote Access: AnyDesk, Splashtop, ScreenConnect, TeamViewer
  • Security: Emsisoft, Bitdefender, ESET, Cynet, Ironscales, Keeper, Threatdown, Webroot
  • Backup: Acronis, Axcient
  • SSO: DUO, OKTA
  • PSA: Google Calendar, Outlook, QuickBooks, Xero

If the tool you want is not on our integration list, you can access it via API. 


And that is just the beginning! We have so many more integrations, including favorites like IT Glue and Chocolatey. Explore our comprehensive integration library right here.

Compared to ManageEngine, the integrations with its own products are extensive, but outside of that, the integrations fall short. For example, ManageEngine Endpoint Central only has 9 integrations available.

3. Pricing and value for money

No matter your organization’s size is, Atera can meet your requirements.

We’re big on transparent pricing, which helps organizations of all sizes see the real cost of software. All of our RMM pricing details are available on our website, so you can fully understand the benefits before you commit to anything.

Below are Atera’s pricing plans laid out:

Atera pricing for IT departments

  • Professional: $149 per month, per technician
  • Expert: $189 per month, per technician
  • Master: $219 per month, per technician
  • Enterprise: Custom quotation, contact sales to get the pricing

Atera pricing for MSPs:

  • Pro: $129 per month, per technician
  • Growth: $179 per month, per technician
  • Power: $209 per month, per technician
  • Superpower (Enterprise): Custom quotation, contact sales to get the pricing

4. Customer reviews and rating

Atera’s G2 Rating: 4.6 out of 5 stars (830+ reviews)

What Atera users are saying on G2:

  • “Atera is a powerful RMM we’ve integrated into our IT operations. It offers full control over both devices and applications, which is vital for our IT team,” a G2 user says.
  • “I love that they make me need fewer third-party tools, by bundling all of our management into one unified platform,” a G2 user says.

Capterra Rating: 4.6 out of 5 stars (430+ reviews)

What Atera users are saying on Capterra:

  • “Atera has a variety of features, like patch management, remote monitoring, and a help desk for general support,” a Capterra user says.
  • “Atera makes managing IT tasks a lot simpler. The setup was quick, and the interface is friendly, so I can find what I need without any trouble,” a Capterra user says.

2. Addigy

Screenshot of Addigy.

Addigy enables IT teams and MSPs to manage devices in real-time from one unified platform. The platform is unique in that it’s designed explicitly for managing Apple devices. One strong point of Addigy lies in its integrations, including Apple Business Manager integration, which allows users to enroll devices automatically.

An issue that customers complain about Addigy is customer support. Some users mention that it may take two to three follow-up emails for the technical support to understand the issue properly.

G2 Rating: 4.5 out of 5.0 stars (200+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (10+ reviews)

Addigy Pricing:

  • Standard: Up to $6 per device
  • Premium: Up to $8 per device
  • Addigy Premium for MSPs: Up to $6 per device

3. Syxsense

Screenshot of Syxsense.

Syxsense is designed for IT professionals and MSPs who need a solution for managing multiple endpoints from a central location. The software helps keep endpoints updated with the latest patches and resolve any vulnerabilities to stay ahead of threats. One of its stand-out features over ManageEngine is ease of use, which many customers mention.

As of 2025, Syxsense was acquired by Absolute Security, which brings users access to broader endpoint security features. 

G2 Rating: 4.5 out of 5.0 stars (80+ reviews)

Capterra Rating: 4.6 out of 5.0 stars (60+ reviews)

Syxsense Pricing:

  • To get the pricing, you need to book a demo from Syxsense’s website.

4. N-sight

Screenshot of N-sight.

N-able N-sight enables remote monitoring and management, ticketing, and billing from one platform. Compared to other previous ManageEngine alternatives, it is most similar to Atera as an all-in-one IT management platform. One difference is though, that many of the features are split between different N-able products, such as N-sight and MSP Manager.

G2 Rating: 4.3 out of 5.0 (300+ reviews)

Capterra Rating: 4.3 out of 5.0 (150+ reviews)

N-sight Pricing:

  • N-sight doesn’t make the pricing public, but it’s based on the number of endpoints you manage. You need to “Contact a specialist” from their website to receive the pricing.

5. Pulseway

Pulseway homepage picture. It says, "An IT Management Solution That You Can Take Anywhere."

Pulseway is software that enables MSPs and IT teams to monitor and control their IT processes remotely. A few of its main features include real-time performance monitoring, remote troubleshooting for devices, automated alerts for potential problems, and reporting tools.

If you’re looking to replace ManageEngine with an endpoint management software that has a strong mobile app, Pulseway may work for you. Most of the tasks you can perform from Pulseway’s cloud app, are also accessible from the mobile app.

G2 Rating: 4.6 out of 5.0 (110+ reviews)

Capterra Rating: 4.7 out of 5.0 (305+ reviews)

Pulseway Pricing:

  • Pulseway has a pricing calculator on its website that you can use to calculate how much the pricing is for your situation

6. Domotz

Screenshot of Domotz.

Domotz is designed for IT professionals and MSPs who require remote network monitoring and management functions. From ManageEngine’s suite of tools, Domotz is the closest alternative to Endpoint Central and provides similar functionality.

The main differentiator is that Domotz offers a simpler user interface and is better suited to people just starting with RMM software. The software does have some downsides, though, such as the pay-per-endpoint pricing, which can get expensive for organizations that are endpoint-heavy.

G2 Rating: 4.9 out of 5.0 (90+ reviews)

Capterra Rating: 4.9 out of 5.0 (110+ reviews)

Domotz Pricing:

  • Domotz Free: Free for managing one device
  • Domotz Pro: $1.50 per managed device, per month

7. Action1

Screenshot of Action1.

Action1 is well known for it’s patch management capabilities, allowing users to deploy Windows, Linux, and MacOS, as well as third-party application updates. You can set up custom patch schedules, enforce patch policies, test and approve patches, and detect missing patches.

Aside from patching, it offers simple endpoint management capabilities for monitoring and taking remediation actions to fix device issues.

G2 Rating: 4.9 out of 5.0 (500+ reviews)

Capterra Rating: 4.9 out of 5.0 (200+ reviews)

Action1 Pricing:

  • Custom quotation: To get pricing from Action1, you need to request a quote from their website.

8. Kaseya VSA

Screenshot of Kaseya VSA.

Kaseya is a well-known ManageEngine alternative in security and IT management. Like ManageEngine, it offers multiple products for IT management, ranging from remote monitoring and management, backup and recovery, to security and compliance.

An advantage of Kaseya VSA over ManageEngine is that it offers an intuitive dashboard, which customers have praised. Similar to ManageEngine Endpoint Central, Kaseya VSA pricing is based on a custom quotation and based on the number of endpoints you’re managing.

G2 Rating: 4.0 out of 5.0 (300+ reviews)

Capterra Rating: 4.1 out of 5.0 (200+ reviews)

Kaseya VSA Pricing:

  • Kaseya doesn’t make its pricing plans public. To get it, you need to contact their sales team.

9. NinjaOne

NinjaOne homepage picture. It says, "Automate the hardest part of IT."

NinjaOne offers real-time monitoring of endpoints, network devices, and other IT infrastructure components. The biggest advantage of NinjaOne over ManageEngine is its customer support, which is known to be of a high standard.

It’s also more of an all-in-one solution than ManageEngine, despite not having built-in PSA functionality. If you want a platform that has a built-in helpdesk, billing, and reporting, consider another alternative option to NinjaOne.

G2 Rating: 4.7 out of 5.0 (2,000+ reviews)

Capterra Rating: 4.8 out of 5.0 (220+ reviews)

NinjaOne Pricing:

  • NinjaOne requires you to contact their sales team to get the pricing. To do this, you can fill out a form on their website.

10. Ivanti Endpoint Manager

Screenshot via Ivanti Endpoint Manager.

Ivanti Endpoint Manager is an all-in-one software for monitoring and managing Windows, Mac, iOS, Android, UNIX, and Linux client devices. Similar to ManageEngine, it’s mostly used by organizations looking for robust endpoint management capabilities.

If you’re an organization searching for these features and want good integrations with other Ivanti products, the Ivanti Endpoint Manager can be a good choice. On the downside, customers mentioned that the software is not always working properly, like not doing things as expected, which can be costly for businesses.

G2 Rating: 4.2 out of 5.0 stars (130+ reviews)

Capterra Rating: 3.0 out of 5.0 stars (1 review)

Ivanti Endpoint Manager Pricing:

  • Custom pricing. To get the pricing, fill out your details on Ivanti’s website.

11. LogMeIn Resolve

LogMeIn hompeage picture. It says, "Take control of IT support."

LogMeIn Resolve (formerly GoTo Resolve) is a viable ManageEngine alternative for small and medium-sized businesses. It combines IT management, support software, and ticketing into one tool.

Looking into customer reviews of LogMeIn Resolve, the main thing customers like is the ease of use. This is almost the opposite of ManageEngine, which is sometimes known as difficult to use by customers. Another thing LogMeIn Resolve is known for is its remote access tool, which is available on all plans.

G2 rating: 4.4 out of 5.0 (430+ reviews)

Capterra rating: 4.4 out of 5.0 (200+ reviews)

LogMeIn Resolve Pricing:

  • Remote Access and Support: $44/month for 100 devices, billed annually
  • Standard Endpoint Management: $57/month for 25 devices, billed annually
  • Premium Endpoint Management: $63/month for 25 devices, billed annually

Our advice: pick an all-in-one platform 

To sum up, even though ManageEngine can be a good solution for enterprise-level businesses, it lacks the user-friendliness, customer service, and general capabilities that most IT teams require, regardless of their size.

All-in-one IT management tools, like Atera, are more suitable for teams who value managing their entire IT environments from one unified interface.

Amidst the discussion on ManageEngine and its alternatives, such as NinjaOne, ConnectWise, and Syncro, it’s also worth mentioning the invaluable role of Agentic AI.

Agentic AI is the foundational technology shaping the future of IT. Instead of shying away from it, bring your organization into the modern age and benefit from it. In the IT management space, Atera is the only IT management platform integrating Agentic AI into its entire platform through AI agents.

If you want to understand better how Atera’s AI agents can help eliminate 40% of your IT workload automatically, get in touch with our sales team today

You can also try the platform yourself with Atera’s 30-day free trial, no credit card required!

After the alternatives, let’s examine ManageEngine a bit more and find out its limitations and specializations. 

What is ManageEngine? 

ManageEngine Homepage picture. It says, "Take control of your IT."

ManageEngine’s primary function is to assist IT teams and MSPs in discovering, managing, and securing all their end-users’ devices. ManageEngine is not just one product; it offers a wide range of products, most of which are geared towards IT departments in large organizations.

Why look for a ManageEngine alternative?

After conducting research and reading reviews from ManageEngine customers on platforms like G2 and Capterra, we noticed that most customer pain points are related to its complex user interface, customer service inefficiencies, and enterprise integration issues.

This is what customers said:

1. The features lack depth

This has been the main complaint for users. While ManageEngine has a range of products, users say the features in them lack depth, which is especially problematic for enterprises.

In fact, five of the main cons of ManageEngine on G2 are related to limited features:

Review via G2.

Related to the limited features, one enterprise user of ManageEngine said this:

Review via G2.

Another user simply said, “It has some customization limitations that the console cannot be modified as per end user requirements.”

Review via G2.

Very often, limited functionality can translate to higher expenses. It can mean you can’t fully utilize the available automation or customize workflows that fit your organization’s specific needs.

2. Poor customer service experience

As any IT professional knows, reliable customer service is incredibly important. 

Unfortunately for ManageEngine, many customers report that customer support has been their biggest issue with the platform.

One user on Reddit said, “ManageEngine’s support generally falls somewhere between abysmal and nonexistent.” 

Review via Reddit.

Another factor of the support is that users say ManageEngine will start contacting you every second day once your subscription is close to expiring. One user said this:

Review via Reddit.

If you find yourself in an emergency with your RMM provider (Hopefully you won’t!), every hour you don’t hear from the support team could be doing irreparable damage to your organization.

This is why it’s so important to select an IT management tool with 24/7 live chat or email support. This means you always have access to support.

3. Lack of features for enterprises

ManageEngine’s products are marketed as enterprise solutions, but many customers think otherwise. Users complain that ManageEngine lacks the customization that many enterprises expect from IT management software.

This is what one Reddit user wrote about this:

Review via Reddit.

Another reviewer said, “We use Endpoint Central cloud enterprise for 700 endpoints. Be prepared for clients to just stop working. It’s gotten less common, but we have some endpoints that might stay offline for 2-4 months, and the client fails to update.”

Review via Reddit.

Another factor that makes ManageEngine less suitable for enterprises is the lack of integrations.

For example, let’s look at Endpoint Central. Outside of ManageEngine’s own products, there are only nine integrations available, which is a relatively low number:

Endpoint Central integrations.

Endpoint Central integrations

It’s worth noting that many competitors on the market offer strong selections of third-party integrations. You should look for an RMM with a broad selection of integrations in categories like security, remote access, backup, documentation, calendar, network monitoring, SSO, and billing. 

What are ManageEngine’s specializations?

ManageEngine has its limitations, but also notable strengths. Let’s look at a few areas where ManageEngine is known to be effective.

1. Centralized device management

ManageEngine offers centralized management of applications, patches, and updates, which reviewers find helpful. One reviewer stated this and continued, “This makes ManageEngine a good system for our IT team.”

2. Multi-OS support

Another standardized feature of RMM software, but one appreciated by ManageEngine customers, is the ability to monitor Windows, Mac, and Linux devices from a unified platform. For each device, you can do real-time health checks, which help with troubleshooting, a G2 user said.

The pros and cons of ManageEngine: An overview

Below, you will find a summary of the two previous sections of ManageEngine’s strengths and limitations:

The pros:

  • Centralized view of patch management, rather than having it spread across different tools or interfaces
  • Remote monitoring capabilities that enable the monitoring of all devices from one central location

The cons:

  • Customers mention that ManageEngine’s user interface is confusing
  • Customer support has been reported to be ineffective
  • ManageEngine lacks third-party integration capabilities and proper API access, especially for larger organizations.
  • ManageEngine has made limited progress in developing AI-assisted IT tools. Competitors like Atera are using Agentic AI to help organizations move from automated to fully autonomous IT

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